POCO X3/POCO X3 PRO 'camera not working' – here's how to fix it

 The POCO X3/POCO X3 PRO from early 2020 was the brand’s first budget smartphone in India, attracting lacs of customers. Considered as one of the best phones in its segment at that time, users have recently started complaining about failing cameras on their devices. The company has now acknowledged the issue and provided solutions.


Poco India took to Twitter to acknowledge the POCO X3/POCO X3 PRO’s ‘camera not working’ error but maintained that less than 0.2% of the users had reported facing the issue. A software, as well as a hardware solution, was offered, so owners could try to fix the phone themselves without having to visit a service centre. For most users, the former should suffice.

POCO X3/POCO X3 PRO 'camera not working' – here's how to fix it


On your POCO X3/POCO X3 PRO, go to Settings > Apps > Manage apps > Camera > Storage > Clear data > Clear all data > OK > Reboot device.

 Reset XIAOMI POCO X3/POCO X3 PRO camera to Factory Default using Setting Menu :

Actually this steps similar with #Option 1 above, but the different only at starting process. Please use this steps when the Camera applications is not running when we press Camera Icon

  • Turn on XIAOMI POCO X3/POCO X3 PRO
  • Go To Setting Menu
  • Choose System Apps
  • Choose Camera
  • At Camera detail menu, please scroll and find Restore default settings
  • When it ask for confirmation, please choose Ok. Then XIAOMI POCO X3/POCO X3 PRO will be restore back to factory default setting

Why XIAOMI POCO X3/POCO X3 PRO camera Dead ?

There are two possibilities that can make our XIAOMI POCO X3/POCO X3 PRO camera can not turn on or dead, from software or hardware. We can try to reset camera setting first. If still not work then do hard reset. However, after finish hard reset but the camera dead problems still happen on our XIAOMI POCO X3/POCO X3 PRO, then some hardware troubles may happen. Please consult the camera hardware at Xiaomi authorized service center.

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