How to fix the Snapchat camera black screen issue? Here are several ways to fix the black camera issue on the Snapchat app. The method #3 below, reinstall, is said to be working for someone on Reddit. But before you do that, it’s good to try the first two methods as these don’t delete anything on your phone.
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| How to fix the Snapchat camera black screen issue? |
How to fix Snapchat black screen
In order to fix the black screens users have been getting on Snapchat, the app has advised that users must try logging out and then logging back into the app. However, users should also ensure that they have their Memories backed up before doing so, as logging out before these have been saved could result in them being lost.
It is also advisable to switch between internet connections. To do this, swap from your WiFi connection to your mobile network, and check to see if the problem persists when you do so. Often, issues tied to Snapchat are related to your internet connectivity, so even though this is a problem related to this latest update, it could be rectified by reconnecting to your WiFi
Clear Cache and Data of Snapchat
The next potential solution to the Snapchat back screen and camera not working issues is clearing the cache and data of the app. When the app stores too much cached data, it is most likely to get corrupted.
- Open the phone Settings app.
- Go to the Apps > Snapchat.
- Click on the Storage option.
- Tap on the Clear Cache and Clear Data buttons.