Creating new folder problem in windows 10 creator

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,

we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

Click on the desktop.

Press CTRL + SHIFT + N.

A new folder should be created.

Creating a new folder from File Explorer.

Open File Explorer.

Hover your mouse on the location where you want to create a new folder.

Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out

As the scans were not able to find any corrupted system files, we recommend that you try creating a new folder through

  • File Explorer. To do this, kindly follow the steps below.
  • Press Windows key and type "file explorer" to open File Explorer.
  • Click Desktop.
  • Under the Home tab, select the New folder option.
  • Create a name for your folder.

Let us know if you were able to create a new folder by following the steps provided.

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