Assassin’s Creed Valhalla: How to Fix Ubisoft Connect Error 0x7000015f

If you play a lot of Ubisoft games, you’re probably more than familiar with the Ubisoft Connect service. Similar to the Rockstar Social Club, Ubisoft Connect allows you to link all of your Ubisoft games under one account and get exclusive rewards for playing them.



However, if you play a lot of Ubisoft games and have recently started playing Assassin’s Creed Valhalla, you’ve probably encountered Error 0x7000015f: Problem occurred while trying to communicate with Ubisoft Online service. This problem only seems to affect those who had created an Ubisoft Connect account in the past, not first-time users of the service.

It’s a frustrating roadblock that stands between you and a whole universe of cool skins and things in Assassin’s Creed Valhalla. Thankfully, it’s an easy problem to fix (and I should point out that I got the solution from this Reddit thread).

All you have to do is login to your Ubisoft Connect account on a PC or mobile device. Here’s a link. Once you’re logged in, click on the single-player icon in the upper right-hand side of the screen to open an account info panel.


Scroll down to the Account Management option and click on that. Then, scroll down to the Linked Accounts section. Now you need to unlink your account from whichever console you’re playing the game on (for me, it was PS4).

Once you unlink your account, you can log in from inside the game to re-link your account. The Reddit thread says you should close your game and restart it, but honestly, I didn’t even need to do that. The game seemed to automatically recognize this had been done within seconds. If that doesn’t work for you as instantaneously as it did for me, try closing down your game and restarting it.

And that should clear up your Ubisoft Connect issues in Assassin’s Creed Valhalla.

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